1.1 These general terms & conditions apply unless the contractual partners have expressly agreed other conditions in writing.

1.2 By placing an order, the client accepts our conditions of delivery & payment.

2.1 Our prices are factory gate prices which do not include VAT.

2.2 We invoice packaging and shipping separately.

2.3 The price specified in the web form is binding only after confirmation and after the files have been checked

2.4 Our quotations are subject to change without notice and are valid for 2 months at most.

2.5 We reserve the right to change confirmed prices, should price changes occur during the validity of the quotation.

2.6 Profiants proceeds to delivery only after a payment of the full price of the product In advance (prepayment). Profiants can make special arrangements with the customer for payment by invoice.

2.7 Payment by check or bankers notes is not permissible without prior agreement.

2.8 In regards to bank transfers from foreigner countries other than Bulgaria, it is the customer's responsibility to ensure that the payable amount is not reduced by transaction charges or similar charges.

2.9 If the agreed payment deadlines are not met, we will charge interest from the due date at a rate of 5% above the base interest rate from the European Central Bank as well as charging fees to cover our processing expenses.

2.10 Profiants is entitled initially older debt of the purchaser to count. If costs and interest have already been incurred profiants is entitled first the costs of the interest to count and then the main .

3.1 Orders are only binding for us with written confirmation.

3.2 No objections to the contents of the confirmation of order shall be accepted unless we receive them in writing and without delay, and within 2 working days at the latest after the date on which it was issued.

3.3 For online orders there is no right to cancel under the Bulgarians remote selling act, as it involves goods which are made to customer specifications or are clearly tailored to the personal needs of the orderer.

3.4 Over or under supply of up to 10% of the ordered quantity (at least 1 item), or deliveries depending on the blanks, are usual in the trade and are no reason to make complaints or refuse to accept delivery.

4.1 Delivery times are specified to the best of our judgement, but they are not binding.

4.2 The delivery time starts, when all of the documents necessary for the job have arrived. The working day that has started, only counts if all documents have arrived no later than 09:00 (UTC +2) in the morning.

4.3 Delivery dates which we offer are the times when the goods leave our premises, if not expressly specified otherwise in writing. We will not be held liable for delay to deliveries caused by Deutsche Bundespost, packet services, courier services, shipping companies or other goods transportation services.

4.4 Claims for damages due to failure to perform or delayed delivery will not be accepted.

4.5 Exceeding the delivery time or late delivery does not entitle the orderer to withdraw from the contract or to refuse delivery.

5.1 These general terms & conditions apply unless the contractual partners have expressly agreed other conditions in writing.

5.2 By placing an order, the orderer accepts our conditions of delivery & payment.

6.1 In case of cancellation we issue the cost according to the effort already made in the bill.

6.2 If we cancel the contract, the orderer has no rights to claim damages.

7.1. The customer has no right of retraction as products are custom-made. No product return will be accepted.

8.1. The orderer may not pledge the delivered goods nor transfer them as security. If seized or confiscated or otherwise disposed of by third parties, the orderermust immediately inform us.

9.1. The orderer must report any faults immediately, at the latest within 7 days after receipt of the goods, in writing or by e-mail. Cosmetic defects (e.g. small faults in the material, finish or colour), caused by the nature of manufacture are not sufficient reason to make a complaint.

9.2. For justified complaints, made in time, we may rework the supplied goods, supply replacements or issue the orderer with a credit note to an amount corresponding to the reduction in value of the goods supplied. Any other claims of whatever nature made by the orderer are expressly excluded. In particular, the orderer has no right to cancel the purchase contract, to reduce the agreed purchase price or to claim any type of damages including loss of profit, which is directly or indirectly due to the deficiency. Any claim for damages resulting from further processing, such as components, assembly, test, faultfinding or damage to other modules or equipment is expressly excluded.

9.3. Our obligation to accept complaints ends as soon as any further processing, even partial processing, of the delivered goods takes place without our prior agreement.

10.1 Supplier shall reserve the right to decide on the type and amount of packing. Packing costs shall be invoiced separately.

11.1. Location of the performance of the contract is Plovdiv 4023, Bulgaria.

11.2. The court of jurisdiction for all disputes arising from, or associated with this contract is the local court which is responsible for Plovdiv, Bulgaria. This also applies for court actions about uncleared cheques.

11.3 We are however also entitled to start a court action in the proper court in Bulgaria or abroad, which is responsible for the orderer.

12.1. This contract is subject to bulgarian law.